for individual circumstances

We recognise you are unique and so are your needs.

The need for additional support can arise at any time. There are many different circumstances that could require additional support, including:

  • tickIllness & Accident
  • tickRelationship Breakdown
  • tickDisability
  • tickBereavement
  • tickJob Loss
  • tickMental Health

If you experience a change in your circumstances or feel you require additional support for any reason, please get in touch so we can let you know how we can best support you.

Rest assured that anything you tell us will be handled sensitively and confidentially.

Woman with Dog

Contact our
Specialist Support Team

029 2046 6336

In writing: Specialist Support Department, 25-26 Neptune Court, Vanguard Way, Cardiff, CF24 5PJ.

Our Specialist Support Team are available Monday to Friday, 9am to 5pm.

Support from someone you trust

Enabling us to discuss your account with someone else. If you would like someone else to act on your behalf in dealing with your agreement, you can set up a third-party authority. Find more about this by contacting us.

029 2046 6335
Contact Phone

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