Get in touch with AppToPay

You may find the answer to your question, and other frequently asked questions instantly in our FAQs.

Correspondence:
25-26 Neptune Court,
Vanguard Way,
Cardiff, CF24 5PJ

Registered Office:
Yorke House, Arleston Way,
Solihull, West Midlands
B90 4LH

Customers:

customerservices@apptopay.com

029 2046 6335

Retailers:

salessupport@apptopay.com

029 2046 8918

Complaints:

Review our complaints procedure here.

If you can’t find an answer or you want to give us feedback, we’d love to hear from you!

AppToPay is a trading name of Secure Trust Bank PLC and V12 Retail Finance Limited. V12 Retail Finance Limited is a credit broker, not a lender, and introduces you to Secure Trust Bank PLC, its parent company. If your application is successful, V12 Retail Finance Limited will receive a commission, the amount will vary depending on the amount of credit taken out. V12 Retail Finance Limited. Registered in England and Wales 4585692. Authorised and regulated by the Financial Conduct Authority. Registration number: 679653. Correspondence address: 25-26 Neptune Court, Vanguard Way, Cardiff, CF24 5PJ. Registered Office: Yorke House, Arleston Way, Solihull, B90 4LH. Secure Trust Bank PLC. Registered in England and Wales 541132. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration number: 204550. Registered Office: Yorke House, Arleston Way, Solihull, B90 4LH. All communications with us will be monitored/recorded to improve the quality of our service and for your protection and security.

*3 monthly payments. This is a credit product. Credit is subject to status and is only available to UK residents aged 18 and over. Minimum and maximum spend applies. Failure to maintain payments may mean you repay more than borrowed and make future borrowing more difficult.