Frequently Asked Questions

Here you'll find the answers to our most commonly asked questions. If the answer you are looking for isn’t there, you are able to contact us here!

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What is AppToPay?
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What do I need to do to make a purchase?
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How do I make payments for AppToPay?
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Am I eligible for AppToPay?
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Can I have my AppToPay order delivered to another address?
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What happens if I cancel or return my order?
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What happens if I don't make my payments?
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How can I keep up to date with my account balance?
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Can I pay before the due date?
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How can I get in touch about AppToPay?
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How do I manage my credit limit?
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How do I request a settlement quote?
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How do I close my account?
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How do I change my Direct Debit details?
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How do I change my personal details?
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Can I see all my important documents in one place?
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We’re here to help you

If you cant find the answer to your query using our FAQ page, feel free to get in contact with us below. We’ll get back to you as soon as possible!

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